Tuesday, June 5, 2012


Dear All,
Join People Power for “The Customer Service Excellence Training Program” on 17th and 18th July, 2012 at the Colosseum Hotel, Dar es Salaam, Tanzania.
Providing excellent customer service is vital in any organization in both the private and public sector. As the old phrase goes, you never get a second chance to make a fist impression and your customer service delivery has to be as good as it possibly can be from the first contact through to resolution.The great news is that the skills required to provide excellence in customer service can be learned through emotional intelligence techniques and with practice can be perfected.
- Managers
- Salespeople
- Customer Service Representatives
- Help Desk Executives
- Professionals who work on a team
- Operators, Receptionists, Administrative or Sales Assistants
- Everyone in a customer focused organization
Book and pay before 29th June, 2012 and pay only 325 USD plus VAT per delegate 
Bring 3 or more delegates to this event and benefit from a 10% SAVINGS of the regular price.
Enclosed attachments:
Download Link 1 - Customer Service Excellence (JPG)
Download Link 2 - Customer Service Excellence (PDF)
Download Link 3 - Registration Form CSE
Limited spaces available. Register now by downloading and completing the registration form available here, and email it to info@peoplepower.co.tz or training@peoplepower.co.tz. For further details, contact People Power by email or call+255 752 124 124
Best wishes,
The People Power Team

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